Everything you need to know

Will I need to create a new login or can I use my old login info?

No! Your Existing Barry’s account and login information can be used for the Barry’s X app and all your bookings. 

Where do I purchase classes for Barry’s X?

Barry’s X memberships can be purchased at memberships.barrysx.com or with the assistance of one of our Xperts. In a pinch, memberships can also be purchased through the Barry’s X app. Barry’s X single class credits can only be purchased through the Barry’s X app. 

How much are Barry’s X memberships?

$39.99 per month for unlimited access to our library of on demand content.

Do Barry’s X On Demand classes count towards my Barry’s class count?

On demand  workouts do not count towards your total class count for milestones.

Why are there two different apps?

Barry’s X offers you the highest quality audio and video content. In order to do that, as well as offer all the other incredible features Barry’s X has to offer, we needed to build a new app from the ground up! Barry’s X is the place to take on demand workouts as well as access our Fit Fam social network, connecting you with all your sweaty friends. The original Barry’s app isn’t going anywhere and will be your one-stop shop for all things in-studio.

Can I access Barry’s X from my desktop computer?

Yes! Barry’s X classes can be taken from any mobile device or app with the Barry’s X app installed, or by visiting www.barrysx.com. 

Can I freeze my Barry’s X Membership?

Given that Barry’s X classes are virtual and can be taken from anywhere, Barry’s X memberships can not be paused or frozen. If you need assistance with your membership, please reach out to [email protected]

How can I cancel my Barry’s X Membership?

Recurring membership renewals can be canceled at any time! Simply email [email protected] for assistance.

What is the refund policy on Barry’s X memberships?

Barry’s X Memberships are non-refundable. Recurring membership renewals can be canceled at any time by emailing [email protected], or via the Apple subscription management menu.  

How often will content be updated?

Constantly! At minimum, we will be seeing new workouts posted every week. 

What equipment will I need to take Barry’s X On-Demand?

Barry’s X content is designed to be taken from anywhere! Our instructors will be using our signature Barry’s benches and Woodway Treadmills, but you are able to modify and improvise, as needed – working from the floor instead of a bench or running outside instead of a treadmill. As far as the heavy lifting, we recommend having a set of medium weights and a set of heavy weights at home, as well as a resistance band. Any and all of this equipment (with the exception of the treadmills…) can be purchased in our Barry’s Shop: shop.barrys.com/collections/equipment 

TECHNICAL PROBLEMS? WE GOT YOU COVERED.

How can I guarantee the best quality viewing experience when taking Barry’s X classes from a desktop computer?

We have a few tips for you:

• Make sure you are using Google Chrome
• Be sure to close out other tabs/programs
• Check that your chrome settings allow you to share your camera/microphone
• If having a video/audio trouble, simply refresh the browser

How can I guarantee the best quality viewing experience when taking Barry’s X classes on the Barry’s X app?

We recommend making sure that you are running on the most up-to-date version of the Barry’s X app. If you’re not sure, double check in the App Store or Google Play for any updates.

Is Screen Mirroring / Airplay / Casting available for Barry’s X?

Each device is a little different. Here’s what we know:

For web browsers:

• Chrome Casting and Airplay supported for Google Chrome.

For iOS devices:

• Airplay and Screen Mirroring are supported. 

For Android devices:

• Casting and Screen Mirroring are not supported.

For Bluetooth devices:

• Supported on Android devices!
• Supported on iOS devices for apple products (i.e. AirPods)
• Using non-apple products for iOS devices is not supported

Can I access Barry’s X from my desktop computer?

Yes! Barry’s X classes can be taken from any mobile device or app with the Barry’s X app installed, or by visiting www.barrysx.com. 

I bought a Barry’s X Membership through the Barry’s X app but I can’t access the content, help!

Memberships purchased through the Barry’s X app are processed externally through iTunes. For that reason, there might be a slight delay in processing. In some circumstances, it can take 12 to 24 hours to process. If you do not see your membership as active 24 hours after purchase, please reach out to [email protected]. 

My friends are trying to add me as a friend and we can’t find each other! Help!

Barry’s X has privacy settings that keep you in full control over who can see you in the app. If your friends are not able to see you, please head to settings, then privacy, then make sure you’re able to be seen “By Everyone.”